1. Overview & Commitment to Homeowner Privacy
Leak Detection Newark (7395 Morton Ave, Newark, CA 94560) respects the privacy of homeowners, property managers, and commercial clients across Newark, Fremont, Union City, and the surrounding Bay Area. We collect only the information needed to evaluate your leak detection inquiry, provide an upfront price range, dispatch our technician, and deliver your written diagnostic report.
We never sell, rent, or trade your personal contact details, property photos, or water utility records to any third party.
2. Information We Collect & How It Is Used
When you call (510) 229-3322 or submit our quote request form on our Contact & Free Quote page, we collect only the details you voluntarily provide:
| Category of Data | Examples Collected | Specific Purpose |
|---|---|---|
| Contact Identifiers | Name, phone number, property address, and ZIP code | Providing phone price ranges, confirming appointment windows, and dispatching technicians |
| Property & Symptom Details | Description of warm floor spots, ceiling stains, pool water drop, or ACWD meter movement | Selecting the right acoustic, thermal, pressure, or camera testing gear for your visit |
| Uploaded Photos & Documents | Optional photos of damp drywall, water meters, or high water bills | Reviewing visible symptoms before arrival and preparing your written leak detection report |
| Technical Security Logs | Standard server access logs and visual CAPTCHA verification status | Preventing automated spam submissions and maintaining website reliability |
3. Written Reports, Insurance & Utility Sharing
Following an on-site diagnostic visit, we provide you with a written leak detection report and photographs of the marked leak location. We only share your diagnostic report or repair invoice with third parties—such as your homeowner's insurance adjuster or the Alameda County Water District (ACWD) for a high water bill leak adjustment—when you explicitly ask us to do so or submit the report yourself.
4. Cookies, Analytics & Security Protection
Our website uses minimal, privacy-conscious technical logs to ensure fast mobile loading and protect our online quote form via client-side visual verification. You can browse all 26 leak detection service guides and 18 local neighborhood guides without creating an account or accepting invasive cross-site advertising cookies.
5. Your California Privacy Rights (CCPA / CPRA)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
- Right to Know: Request a copy of the personal information we hold regarding your service inquiries or completed work orders.
- Right to Delete: Request deletion of your contact inquiry records, subject to mandatory California contractor, permit, and tax record-keeping laws.
- Right to Correct: Ask us to update or correct inaccurate contact or property records.
- Zero Sale of Personal Information: We do not sell or share personal information for cross-context behavioral advertising.
To exercise your California privacy rights, call us directly at (510) 229-3322 or mail your request to Leak Detection Newark, 7395 Morton Ave, Newark, CA 94560.